Contract up for grabs

The end of August came with the end of our contract with Wards and Partners and we signed up for a further ten weeks.  We dropped the price a bit and arranged for an 'open house' which was arranged for today 11a.m.  Yesteday I popped into their branch to confirm we were on for today.  Yes they said but only one viewing.   I spent two hours cleaning then waited, then worked in the front garden.  At 1145 I tried calling Wards but could not get an answer.  Once it was answered but the man yelled hello a few times. Apparently he could not hear me.  Another time it was picked up and put down.  Eventually, half an hour later, I  gave up and emailed , shaking with anger.  Contract ends November 9th and is up for grabs.